Bostanci Computer Service and Business IT

In retail an IT fault is a lost sale

Many of our customers around Bostanci are businesses in direct contact with the public: shops, showrooms, clinics, cafes and salons, alongside accounting and advisory offices on the Kozyatagi line. For a shop the half-day outage an office might tolerate is simply unacceptable: if the till is down the sale stops, and if the card terminal cannot reach the bank there is no payment. Our approach here is built on speed and simplicity.

Point of sale and store networks

The most common picture we find in store networks is years of added devices all hanging off a single consumer-grade modem. When the till software, the card terminal, the barcode printer, the guest Wi-Fi and the cameras share one network, both performance and security suffer.

• Network segmentation: we separate till and payment traffic from guest Wi-Fi so the public network cannot see internal systems.
• Guest Wi-Fi: an authenticated hotspot with log retention that meets the legal requirement for offering internet to customers.
• Cameras: secure remote access to the recorder and monitoring of disk health.
• Power protection: UPS units for the till and network gear so a brief power cut does not cost data.

Offices and professionals

Alongside the shops, Bostanci has a dense layer of small offices and self-employed professionals. For this group we offer simplified setup and backup: cloud backup, business e-mail, per-device endpoint protection and remote support. We believe that even a one-person office needs its backup to be automatic and verifiable rather than a drive in a drawer.

Data backup and cybersecurity

For businesses that run accounting or commercial software, losing data turns into days of recovery. Our data backup service combines local and cloud copies and checks that the backup runs. On the security side we fit practical measures to the scale of a shop or small office: current endpoint protection, sensible firewall settings and awareness of the phishing e-mails that cause most incidents.

On-site repair and fast response

In Bostanci you rarely need to carry a machine anywhere; we come to you. A computer that will not start, a slow system, disk and memory upgrades and software problems are handled at your premises. When a part has to be replaced we take the device and return it quickly and working. We reach Bostanci, Kozyatagi, Suadiye and Erenkoy in about 35 to 45 minutes and solve software faults remotely straight away.

Choosing between repair and replacement

In small businesses computers are often used until they fail, and a slow machine quietly costs time every day. We assess your fleet and say honestly which device will run well for another two or three years after a simple upgrade and which is more economical to replace. The aim is never to sell hardware but to get the most from what you already own, with a planned renewal so no machine fails as a surprise.

E-mail and everyday communication

For most Bostanci offices e-mail is the main channel, and it is worth getting right. Business e-mail on your own domain, with spam protection and properly configured accounts, makes communication both more professional and more secure. As the team grows we open new accounts and close the access of leavers safely, taking that routine work off your hands.

Security cameras and loss prevention

For shops and showrooms the camera system is both a security tool and, increasingly, a business one. We set up recorders that are reachable securely from a phone, keep an eye on disk health so recordings are actually there when needed, and make sure the cameras sit on their own part of the network rather than competing with the till and the card terminal. Retention is configured to the period you need, and we check periodically that nights and weekends are being recorded without gaps. When a dispute or an incident arises the footage is available and clear rather than missing or overwritten, which is exactly when the value of a properly maintained system becomes obvious.

Openings and relocations

Store openings and moves are frequent along Bagdat Avenue, and getting the technical side ready on time is what keeps an opening day calm. We draw up a schedule, apply for the line early, and bring the till, cabling, cameras and Wi-Fi together so one delay does not cascade into the rest. For chains we build a shared structure that the head office can monitor across branches.